Frequenty Asked Questions

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Owners

• What type of rental properties do you manage?

  We specialize in managing single-family homes, townhouses, condominiums, and apartments.

• Do you work with international clients?

  Yes, we work with both investors and homeowners living out of state and overseas. If a language barrier is present, we are able provide translation services and we can accommodate communications via email, Skype, and international phone calls. We can also accept and send money via wire transfers and ACH when necessary.

• Can you take care of maintaining my property only?

  Yes, we offer a variety services to owners who do not want to rent their property out but would like somebody to take care of their property. This is ideal for owners going out of town for an extended period of time or for vacation properties. Please contact us to receive more information.

• What areas of South Florida do you serve?

  We serve all of Broward County and select areas of Miami-Dade County and Palm Beach County. Particularly, some of the major cities we serve are Aventura, Boca Raton, Coconut Creek, Cooper City, Coral Springs, Dania, Davie, Deerfield, Delray, Fort Lauderdale, Golden Beach, Hallandale, Hollywood, Lighthouse Point, Margate, Miramar, Miami, Parkland, Pembroke Pines, Plantation, Pompano, Sunny Isles, Sunrise, Tamarac, Weston, Wilton Manors, and all surrounding areas.

• Are you insured?

  Yes.

• How much is the property management fee?

  We are competitively priced, but it depends on the home; the more the property rents for, the less our fee is.

• Do I have to pay anything up front?

  No, you pay us nothing until there is a tenant in the property. Once a tenant moves in and starts paying rent, we receive our management fee. Thus, we only get paid when you get paid. However, prior to a tenant moving in and paying rent, if the property requires cleaning or maintenance, the owner absorbs the costs.

• Are there property management fees when the unit is not being rented?

  No, management fees are not assessed unless there is a tenant in the property.

• How do I receive the rental income from my property?

  We typically send all of the payments to owners via ACH so the funds are deposited directly into your bank account without you incurring any charges. If you prefer an actual check, we can accommodate that as well.

• Are you willing to work with contractors I prefer?

  Yes, we are happy to work with any licensed and insured contractors you have previous working relationships with; however, in an emergency situation or an issue arises in a unit requiring immediate attention and we are unable to reach your contractor, we will use one of ours to ensure the issue is properly taken care of in a timely manner.

• Do I need insurance if I am renting out my property?

  We recommend getting dwelling coverage for a tenant-occupied property. This is not the same as homeowner’s insurance for an owner-occupied property, so you will need to be sure to have it switched over or be sure to purchase the correct type. We can refer you to an agent who specializes in this type of coverage.

• How are prospective tenants screened?

  We run credit and background checks on all tenants. We check criminal history, credit history, past evictions, employment and income, and verify drivers license information.

• Do I need to set-up bank accounts for my property?

  No, we set-up a bank account for each owner for the operation of their property. Additionally, because of our relationship with our bank, there are no charges for these accounts.

• Will the tenant contact me?

  No, we manage all tenant communications.

• Do you handle evictions?

  Yes, we can send the proper legal notices and handle uncontested evictions; however, we coordinate the actual eviction with a licensed Florida attorney.

Tenants

• Do you have an emergency answering line for tenant and building emergencies?

  Yes, tenants can call, to (754) 800-9535, 24 hours a day 365 days a year in case of any emergency.

• I did not have a pet when I moved in; may I have a pet now?

  First, contact us regarding your request for a pet. Please do not move a pet into the property without prior permission. Then we will contact the property owner and submit your request. If the owner allows the pet, an increased security deposit and fee will be required and a pet addendum must be signed.

• When I move out, what do I need to do to receive my full security deposit back?

  We advise you remove all personal belongings and clean the house thoroughly including floors, walls, trim, windows, bathrooms, counters, cabinets, and appliances. All carpets should be shampooed. Gutters should be cleaned out. If you are responsible for lawn maintenance, then the grass and hedges need to be trimmed to a reasonable height and all beds should be free of weeds. We ask that a licensed contractor, approved by You Buy We Manage, repair all damages.

Referrals

• As a licensed real estate agent, what is the fee for referring a client?

  Although the amount of the referral fee distributed is calculated on a case-by-case basis, typically, once a referred client signs our exclusive property management agreement and we have collected our fee, a $200.00 referral fee is paid to the referring agent.

• Can I get a referral fee even if I am not a licensed real estate agent?

  Yes, if you are a current tenant of a property that is managed by You Buy We Manage then we will pay you, in accordance with Florida law, a maximum finders fee of $50.00.

You Buy We Manage, LLC

1700 Banks Road, Suite 10
Margate, FL 33063

Phone: (754) 800-9535
Fax: 954-283-7593

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